Help CentreAll articles
How can we help?
How Bilance works, one question at a time. These are the same articles our support answers with — kept current, written by the people who build the app.
How do I connect my bank account?How does syncing with my bank account work?How to Troubleshoot Bank Account Connection Issues?How can I cancel my subscription?
Getting started
Bank connections
How do I connect my bank account?Which banks are supported?How does syncing with my bank account work?How do I renew my bank connection?How to Troubleshoot Bank Account Connection Issues?How to Stop Your Account from Syncing with Your Bank?How do I hide or delete my bank account?Hide Account Balance From the Total BalanceConnecting to PBZHow to connect with Unicredit - Buddy BankIssues with reserved transactions on LHV accounts
Transactions and categories
What are the different transaction types?How does automatic categorization work?How do I change a category?Custom Categories: An OverviewTags: An OverviewHow Do I Split a Transaction Between Categories?How to Exclude a Transaction from AnalyticsBulk Editing TransactionsI received a refund. How should I categorize it?I receive my salary before the next month starts. How do I fix my statistics?How can I create a manual transaction?How do I import transactions from a CSV file?
Budgets and planning
Sharing money with others
Account, subscription and security
Still stuck?
Write to hello@bilanceapp.com or use the in-app chat — a person answers.